Refunds & Returns Policy

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we regret that we cannot offer you a full refund or exchange.

To be eligible for a return, your item must be unused, in the same condition as when you received it, and in its original packaging.

Non-Returnable Item

Please note that Handmade Dried Flower Greeting Cards are non-returnable under the following conditions:

  • Personalized or Custom Orders: Any card that has been customized based on your request.
  • Used or Altered Items: If the greeting card has been written on, modified, or damaged after delivery.
  • Non-Original Packaging: Cards not returned in their original protective packaging.

Due to the delicate nature of dried flowers and the customization of our handmade cards, we are unable to accept returns for these items unless they arrive damaged or defective.

To Complete Your Return

For eligible returns, we require proof of purchase, such as a receipt. Please do not send your item back to the manufacturer.

Refunds

If your return is approved after inspection, we will process your refund, and the credit will automatically be applied to your original payment method within a few business days.

Late or Missing Refunds

If you haven’t received your refund yet:

  1. Recheck your bank account.
  2. Contact your credit card company, as processing times may vary.
  3. Reach out to your bank for confirmation of the transaction.

If you’ve completed these steps and still have not received your refund, please contact us at .

Exchanges

We only replace items if they are defective or damaged upon arrival. To request an exchange for the same product, please contact us at and mail the item to: .

Shipping Returns

To return your product, send it to: .

Please Note:

  • Shipping costs for returns are your responsibility and are non-refundable.
  • If you receive a refund, the cost of return shipping will be deducted.

For higher-value items, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of returned items without tracking.

Need Help?

If you have questions or concerns regarding returns and refunds for Handmade Dried Flower Greeting Cards, please contact us at . We are here to assist you.